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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Weldon Hicks

Weldon Hicks

October 23, 2025

5  out of  5
rating by Weldon Hicks
"I was referred by a good friend and I am so happy I listened. Brandi did an amazing job and was even able to save a little money."
We responded:
"Thank you, Weldon! I'm glad to hear that Brandi provided you with excellent service and helped you save some money. We appreciate your friend's referral and your trust in us. If you have any questions or need further assistance, feel free to reach out!"
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Chae Hum Kim

October 21, 2025

5  out of  5
rating by Chae Hum Kim
"Noemi helped get my insurance started on my new vehicle. Please go see her. Excellent job."
We responded:
"Thank you, Chae Hum Kim! I'm happy to hear that Noemi was able to assist you with your new insurance. We appreciate your recommendation and are always here to help with any of your insurance needs. Thanks for choosing us!"
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Jayden Tindall

October 15, 2025

5  out of  5
rating by Jayden Tindall
"Brandi was such a delight to work with, she made getting a policy easy and quick. Thank you so much. I highly recommend this office 1000000%"
We responded:
"Thank you, Jayden! I'm so happy to hear that Brandi made your experience easy and quick. We appreciate your high recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tessa Veramae Davis

Tessa Veramae Davis

October 15, 2025

5  out of  5
rating by Tessa Veramae Davis
"Very helpful and fast resolution of my concern."
We responded:
"Thank you, Tessa! I'm happy to know that you found our service helpful and that we resolved your concern quickly. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
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Alexa Tuckwell

October 11, 2025

5  out of  5
rating by Alexa Tuckwell
"10/10 recommend. Tory is great! Very informative"
We responded:
"Thank you, Alexa! I'm happy to know that Tory provided you with such informative service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Zach S

October 3, 2025

5  out of  5
rating by Zach S
"Brandi is amazing! Super helpful and patient. She's my favorite Representative. 11/10"
We responded:
"Zach, thank you for your fantastic review! I'm so happy to hear that Brandi made such a positive impression with her helpful and patient service. We’re lucky to have her on our team! If you need anything else, feel free to reach out."
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Jonathan Schroeder

October 2, 2025

5  out of  5
rating by Jonathan Schroeder
"Kaylin and Brandi were referred to us by a family member. These two worked very hard and gave us in a timely manner and reasonable price a good quote and policy. They listened to our needs. Friendly, yet professional."
We responded:
"Jonathan, thank you for sharing your experience! I'm glad to hear that we provided you with attentive and professional service. It's wonderful to know we met your needs with a timely and reasonable quote. If you have any questions or need further assistance, feel free to reach out!"
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Shannon Cafagna

October 2, 2025

5  out of  5
rating by Shannon Cafagna
"Very good customer service..."
We responded:
"Thank you, Shannon! I'm glad you appreciated our customer service. We're committed to providing the best experience possible. Let us know if there's anything else we can assist you with!"
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ricky spanish

October 1, 2025

5  out of  5
rating by ricky spanish
"This lady was chill as hell. We spoke for awhile and she helped me out plenty when it came to discussing my options, aided me in my choice, and now has secured me in my journey. Pats on the back all around."
We responded:
"Thank you, Ricky! I'm happy to know that you felt supported and well-informed during our conversation. It's great to hear that you found the options that suit you best. If you need anything else, feel free to reach out anytime!"
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Rick Pill

October 1, 2025

5  out of  5
rating by Rick Pill
"Amazing work!! Helped me with my renters insurance with no issue!"
We responded:
"Thank you, Rick! I'm happy to know that your experience with your insurance was smooth and hassle-free. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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SEAF_Operator

October 1, 2025

5  out of  5
rating by SEAF_Operator
"Awesome service, wonderful job at helping me with my issues and questions."
We responded:
"Thank you! I'm happy you found our service helpful and that we could assist with your questions and issues. We’re always here to support you with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Sun Lacey

October 1, 2025

5  out of  5
rating by Sun Lacey
"Thank you Noemi"
We responded:
"Sun Lacey, thank you for your feedback! I'm glad to hear Noemi was able to assist you. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Nancy Harler-Watson

September 26, 2025

5  out of  5
rating by Nancy Harler-Watson
"Alicia was very quick to respond and communicate with us when we purchased a new vehicle as well as purchased a home! We have been insured by her for over three years, we are so grateful for her help!"
We responded:
"Nancy, thank you for your wonderful feedback! I'm delighted to hear that Alicia was able to assist you promptly with your new policies We're grateful for your trust over the past three years. Let us know if there's anything else we can do for you!"
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Mimi Johnson

September 26, 2025

5  out of  5
rating by Mimi Johnson
"Noemi listened to me and helped me get my insurance set up. Thank you for all your help!"
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Wayne Pundt

September 26, 2025

5  out of  5
rating by Wayne Pundt
"The Killeen office ladies are always kind and patient with me. Thank you Alicia, Brandi,Kam and Noemi. Please go see them for Life insurance."
We responded:
"Wayne, thank you for your wonderful feedback! I'm happy to hear that Alicia, Brandi, Kam, and Noemi have been kind and patient with you. We appreciate your recommendation for insurance. Let us know if there's anything else we can assist you with!"
Profile photo of Tammy White-Horne

Tammy White-Horne

September 26, 2025

5  out of  5
rating by Tammy White-Horne
"Great team! Recently worked with Kalynn regarding a mutual client and they were amazing. Quick to respond, friendly and always wanting to help. If you are looking for an agent who is going to make your experience exceptional - call this office!"
We responded:
"Thank you, Tammy! I'm so happy to hear about your positive experience with our team. We strive to provide exceptional service and are always here to help. Let us know if there's anything else we can assist with!"
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Mr Kilson

September 26, 2025

5  out of  5
rating by Mr Kilson
"ms marty is a gem she showed that she cares for the customer"
We responded:
"Thank you, Mr. Kilson! I'm happy to hear that Marty made such a positive impact and demonstrated genuine care for you. Our team is dedicated to providing exceptional service, and your feedback is truly appreciated. Let us know if there's anything else we can do for you!"
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ProudMommy Gray

September 26, 2025

5  out of  5
rating by ProudMommy Gray
"Mrs. Marty was very very helpful, she was polite, and patient, If anyone needs insurance I definitely recommend this state farm!!"
We responded:
"Thank you! I'm happy to hear that Marty provided you with such helpful and patient service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Martha Mullet

September 25, 2025

5  out of  5
rating by Martha Mullet
"Asia never disappoints with answering any questions I have. Very quick and efficient, definitely recommend!"
We responded:
"Thank you, Martha! I'm happy to hear that Asia has been quick and efficient in addressing your questions. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of John Rabo

John Rabo

September 24, 2025

5  out of  5
rating by John Rabo
"Just moved to Texas and needed to transfer our auto insurance. Brandi made things incredibly easy! Hey … excellent service, friendly people — what more could you want!"
We responded:
"Thank you, John! I'm happy to hear that Brandi made your transition to Texas smooth and easy. We strive to provide excellent service and are glad you found our team friendly and helpful. Let us know if there's anything else we can assist you with!"
Profile photo of Monica Vega

Monica Vega

September 18, 2025

5  out of  5
rating by Monica Vega
"I’ve had an excellent experience with Kalynn State Farm office. The staff is always professional, friendly, and quick to answer any questions I have. I really appreciate how responsive and helpful they are—whether it’s updating a policy or guiding me through claims, they make the process stress-free. Highly recommend this office for anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you, Monica, for your wonderful feedback! I'm happy to hear that our team has been professional and responsive in assisting you with your insurance needs. We strive to make every interaction as smooth and stress-free as possible. If you ever have more questions or need further assistance, feel free to reach out. Thanks for recommending us!"
Profile photo of Kilee Jackson

Kilee Jackson

September 18, 2025

5  out of  5
rating by Kilee Jackson
"Brandi is such a fun loving hard working lady. Appreciate all that she does."
We responded:
"Kilee, thank you for your wonderful feedback! I'm happy to hear that Brandi's dedication and positive spirit made a difference for you. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Malcolm Smith

Malcolm Smith

September 16, 2025

5  out of  5
rating by Malcolm Smith
"Thank you Noemi and Tory for my appointment today. I like being able to go to the office and going over what my policy covers and make changes. I will talk to my daughter about the Life insurance!"
We responded:
"Malcolm, thank you for sharing your experience! I'm glad Noemi and Tory were able to assist you during your appointment. It's great to know you found the policy review helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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William Buie

September 12, 2025

5  out of  5
rating by William Buie
"Communication over the phone was quick and effective!"
We responded:
"Thank you, William! I'm happy to know that our phone communication was quick and effective. We always aim to provide efficient service. Let us know if there's anything else we can assist you with!"
Profile photo of Nelda Ieremia

Nelda Ieremia

September 11, 2025

5  out of  5
rating by Nelda Ieremia
"I can’t say enough good things about Katie! She made the whole process of getting my car insurance smooth and stress-free. She took the time to explain all of my options clearly, answered every question I had, and made sure I got the right coverage at a great rate. Katie was patient, professional, and truly cared about finding the best solution for me. I highly recommend her to anyone looking for car insurance—you’ll be in great hands!"
We responded:
"Thank you, Nelda, for your wonderful feedback! I'm so happy to hear that Katie made your insurance experience smooth and stress-free. Her dedication to providing clear explanations and finding the best solutions truly reflects our commitment to excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"