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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

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What our customers say about us...

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STINKABOO -

October 29, 2026

5 out of 5 rating by STINKABOO -
"Great place. Melissa was extremely helpful and informative. Super great vibe and energy soon as you walk in the place"
We responded:
"Thank you! I'm glad you enjoyed the welcoming vibe at our office. We strive to provide helpful and informative service to everyone who walks through our doors. Let us know if we can help with anything else!"
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Raquel Constancio

October 22, 2026

5 out of 5 rating by Raquel Constancio
"Adreanna was such a delight to work with. She helped me get the job done quickly and helped me with all my needs!"
We responded:
"Raquel, thank you for taking the time to leave us a review! I'm happy to hear that Adreanna was able to assist you efficiently and meet all your needs. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Stoja Savich

October 20, 2026

5 out of 5 rating by Stoja Savich
"Adrianna is an absolute pleasure. I’m so glad to have met her. This girl cut my insurance payments by 3/4 saving me a shit ton of $$!
Juan chatted with us for a few minutes while we waited and shared candy.
Thanks guys for being wonderful!"
We responded:
"Thank you, Stoja! I'm really happy to hear that our team was able to help you save so much on your insurance. It sounds like the wait was enjoyable too. We appreciate your kind words and are glad to have you with us. Let us know if we can help with anything else!"
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Rudy

October 16, 2026

5 out of 5 rating by Rudy
"After 18 years with my home and auto insurance, I decided move to State Farm. Wonderful experience from the moment I walked in. Melissa is an extraordinary, incredible, very knowledgeable and hard working insurance agent. State Farm offered way better rates and coverage than my former insurance. Thank you guys!"
We responded:
"Thank you, Rudy! I'm so happy to hear about your positive experience with us and that Melissa was able to assist you so well. It's great to know that our rates and coverage met your needs. We're glad to have you with us. Let us know if we can help with anything else!"
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Ishmael El

October 6, 2026

5 out of 5 rating by Ishmael El
"Great quick service! They had my policy locked in with in mins no problems at all. MsBrandi had a great energy very knowledgeable on all potential savings for me. Trust to continue working with them."
We responded:
"Ishmael, thank you for taking the time to leave us a review! I'm happy to hear that you had a smooth experience and that Brandi was able to assist you with her knowledge and energy. We look forward to continuing to work with you. Let us know if we can help with anything else!"
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Michael

October 5, 2026

5 out of 5 rating by Michael
"Tory was great to work with and was very knowledgeable with whatever questions I had. Looking forward to more years with Statefarm."
We responded:
"Thank you, Michael! I'm glad to hear that Tory was able to assist you with your questions. We're happy to have you with us and look forward to many more years together. Let us know if we can help with anything else!"
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Mia Lockett

September 29, 2026

5 out of 5 rating by Mia Lockett
"Melissa was great! She was friendly, knowledgeable, and very helpful in making decisions for my insurance needs. I highly recommend working with her because she’s not a pushy salesperson who only cares about a quick sale, she actually cares about your needs."
We responded:
"Thank you, Mia! I'm so glad to hear that Melissa provided you with the friendly and knowledgeable service you were looking for. We always aim to prioritize your needs over anything else. We're grateful for your recommendation and support!"
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Justin Koceja

September 28, 2026

5 out of 5 rating by Justin Koceja
"I was assisted by Adriana, and she was absolutely phenomenal throughout the entire process from start to finish.

It took me about 45 days to finally get everything completed, mostly because of my work schedule and other things that kept coming up. Throughout that entire time, Adriana went above and beyond to work with me. She offered to stay late, tried to accommodate me on weekends, and was incredibly flexible whenever something came up that prevented us from connecting.

At no point did she ever make me feel like I was a hindrance or a burden. Her communication was excellent, and whenever she told me she would get back to me, she did.

Overall, it was an absolutely fantastic customer service experience, and I am extremely satisfied. Hopefully I never have a situation where I actually need to use my State Farm coverage, but if I do, I hope the experience is just as pleasant as the one I had with Adriana. She definitely set the bar high for what I will expect from State Farm's customer service going forward."
We responded:
"Justin, I'm really happy to hear about your positive experience with Adriana. It sounds like she went the extra mile to ensure everything went smoothly for you, even with your busy schedule. We're proud to have her on our team, and it's great to know she set such a high standard for customer service. If you ever need anything else, don't hesitate to reach out!"
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Kimberly Ward-Wesley

September 25, 2026

5 out of 5 rating by Kimberly Ward-Wesley
"They always find a way to provide great service!"
We responded:
"Kimberly, thank you for taking the time to leave us a review! I'm happy to hear that you've consistently received great service from our office. We're here to make sure your needs are met. Let us know if we can help with anything else!"
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Yashira Feliciano

September 24, 2026

5 out of 5 rating by Yashira Feliciano
"Tory.. Best for life insurance and the team is great people. Everyone is very professional and friendly.."
We responded:
"Thank you, Yashira! I'm glad to hear that Tory and the team made such a positive impression. We strive to provide professional and friendly service to everyone who walks through our doors. Let us know if we can help with anything else!"
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joshua abrams

September 21, 2026

5 out of 5 rating by joshua abrams
"If your ever unsure about which insurance to go through look no further. State farm is a great place to be. They have great discounts on everything. The staff is amazing. I usually talk with ms Tory because shes an amazing person. Great customer service and amazing skills which she uses to go above and beyond to help you get the absolute best quote possible. You keep being awesome ms Tory and ill keep coming back everytime."
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm really happy to hear that you've had such positive experiences with our office. It's wonderful to know that Tory has been able to assist you with her exceptional service and skills. We appreciate your support and look forward to continuing to help you with your insurance needs. Don't hesitate to reach out if you need anything!"
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Jayla Hicks

September 21, 2026

5 out of 5 rating by Jayla Hicks
"Customer service was EXCELLENT!! Staff is absolutely friendly!"
We responded:
"Jayla, thank you for taking the time to leave us a review! I'm happy to hear that you found our customer service excellent and our staff friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Steven Bethuram

September 15, 2026

5 out of 5 rating by Steven Bethuram
"Extremely satisfied with my state farm agent
Highly recommend state farm to everyone"
We responded:
"Thank you, Steven! I'm happy to hear that you're extremely satisfied with our service. Your recommendation means a lot to us. We're always here if you need anything else!"
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Regina Robinson

September 14, 2026

5 out of 5 rating by Regina Robinson
"Excellent customer service! Very personable Staff. They were very welcoming as the office comfortable atmosphere."
We responded:
"Regina, thank you for taking the time to leave us a review! I'm happy to hear that you felt welcomed and comfortable in our office. Providing excellent customer service is important to us, and we're glad you had a positive experience. Let us know if we can help with anything else!"
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Aseria Ward-Washington

September 11, 2026

5 out of 5 rating by Aseria Ward-Washington
"Thank you for a quick and great experience !"
We responded:
"Aseria, thank you for taking the time to leave us a review! I'm happy to hear you had a quick and great experience with us. We're always here if you need anything else!"
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Joel Soriano

September 10, 2026

5 out of 5 rating by Joel Soriano
"Much needed and very grateful. First time I have ever experienced friendly and a quick response."
We responded:
"Joel, thank you for taking the time to leave us a review! I'm happy to hear that you found our service friendly and quick. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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A Lewis

September 5, 2026

5 out of 5 rating by A Lewis
"I’ve been with Kalynn and her Team since 2022 when I lived in Killeen- they are always nice, easy to reach and eager to help. I purchased a car recently on a day that they actually were closed (the Friday before Labor Day) and the Team went above and beyond responding to my emails and texts to secure the policy for my family. Brandi was so sweet and Naomi was great as well with the initial quote. Kalynn reached out herself to communicate on a day their office was closed. Even though I no longer live in the area, I stick with this Team because of the communication and the relationship I’ve built with them."
We responded:
"A Lewis, thank you for taking the time to leave us a review! I'm really happy to hear that our team has been able to support you, even on days when we're closed. It's great to know that Brandi and Naomi were helpful, and I'm glad I could assist as well. We truly value the relationship we've built with you, and we're grateful for your continued trust in us. Feel free to reach out if you need anything else!"
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Lionel Mass Barahona

September 1, 2026

5 out of 5 rating by Lionel Mass Barahona
"Muy buen servicio; personal muy amable, profesional y conocedor de la A a la Z. Me voy muy contento con sus servicios. Altamente recomendados."
We responded:
"¡Gracias por tu reseña, Lionel! Me alegra saber que estás contento con nuestro servicio y que nuestro equipo fue amable y profesional. Apreciamos mucho tu recomendación. ¡Estamos aquí para ayudarte con lo que necesites!"
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Ores Oreos

August 31, 2026

5 out of 5 rating by Ores Oreos
"Melissa was very kind,helpful, and quick with everything that I needed to know❤️"
We responded:
"Thank you! I'm glad to know you found our service kind and helpful. We strive to make sure you have all the information you need quickly. Let us know if we can help with anything else!"
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Epic Carpet Cleaning

August 31, 2026

5 out of 5 rating by Epic Carpet Cleaning
"We have maintained our core business liability policy since starting our company in 2019, and we recently expanded our coverage by adding commercial vehicle insurance. Noemi has handled necessary paperwork promptly and efficiently. I am very pleased with the service I receive from Kalynn Tindall’s team at State Farm."
We responded:
"Thank you for taking the time to leave us a review! I’m glad Noemi has been responsive and made the paperwork easy as your business needs have changed. We’re always happy to help if anything comes up."
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KARA Abbott

August 28, 2026

5 out of 5 rating by KARA Abbott
"Noemi at State Farm provides top-tier customer service.She help me navigate new coverage and bundling my policies and made sure I got the best coverage for my budget. Professional,knowledgeable, and genuinely focused on helping. If you need a agent who actually cares, go see Noemi."
We responded:
"Thank you for taking the time to leave us a review, Kara! I'm happy to hear that Noemi provided you with such excellent service and helped you find the right coverage for your needs. We always aim to make sure our customers feel supported and informed. Feel free to reach out if you need anything else!"
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Mitchell Armer

August 26, 2026

5 out of 5 rating by Mitchell Armer
"Very friendly staff, Adreanna has helped me with everything, and helped with getting me multiple quotes. I’m glad I’m returning to State Farm."
We responded:
"Thank you, Mitchell! I'm happy to hear that our team was able to assist you with everything and provide multiple quotes. We're glad to have you back with State Farm. Let us know if we can help with anything else!"
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Paul Ward

August 25, 2026

5 out of 5 rating by Paul Ward
"They earned back my business . Thank you Adreanna, for your kind and polite understanding. Friendly location. I know I can be stubborn to deal with, but Adreanna represented Statefarm fantasticly. Thank you all."
We responded:
"Hey, Paul! We appreciate you giving us the opportunity to earn your business again. Adreanna will appreciate your recognition of her polite, understanding approach with your renters and liability insurance. It means a lot that you found our office friendly and easy to reach. Thank you for choosing our State Farm office and sharing your experience."
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AARON KING

August 24, 2026

5 out of 5 rating by AARON KING
"Melissa is phenomenal has been on top of everything I asked and responded back immediately. If you need insurance this office it the one for you!!"
We responded:
"Aaron, thank you for taking the time to leave us a review! I'm glad to hear that our team has been responsive and helpful with your insurance needs. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Seydou Ba

August 24, 2026

5 out of 5 rating by Seydou Ba
"Very helpful and quick responder. Really easy to deal with kalynn so friendly and depressing."
We responded:
"Thank you, Seydou, for taking the time to leave us a review! I'm happy to hear that you found our service helpful and quick. It's great to know that working with us was easy and friendly. Let us know if we can help with anything else!"