State Farm® Insurance Agent Kalynn Tindall

"Thank you, Brook! I'm happy to hear that Alicia was able to assist you and make a positive impact. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Roy, thank you for your wonderful review! I'm glad to hear that Noemi and Alicia provided you with outstanding customer service. Their dedication to helping our customers is truly appreciated. If you need any further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"

"Thank you, Cassie! I'm happy to hear that Kilee has been so helpful and informative for you. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"

"We’re truly sorry to hear about your frustration with the claims process. We completely understand how upsetting and stressful these situations can be, especially when delays or errors are involved. That said, we’d like to take a moment to offer some clarity. Our local office does not have any control over claim decisions or the issuance of claim payments. It’s standard practice for mortgage companies to be listed on claim checks based on the check amount. We verified that the correct mortgage information was listed in your account on our end. Unfortunately, the claims department printed the wrong mortgagee—an error that was entirely out of our hands. The moment we became aware of the issue, we escalated it immediately. We worked directly with claims to get the check corrected and reissued properly. Throughout this process, we’ve remained communicative and proactive, doing everything within our ability to support you. You also came into our office, where we offered additional help and walked through the situation with you. At that time, you shared that you understood the situation, apologized for the frustration, and mentioned that you would consider removing the review. We appreciated that conversation and your willingness to work through it with us. We pride ourselves on being responsive, thorough, and supportive—especially during the moments our clients need us most. While we can’t control the actions or timelines of the claims department, we do take our role as your advocate seriously and will always go the extra mile to help resolve issues. We’ve done our best to keep you informed with accurate updates as soon as we received them. We’re committed to supporting you—not just when things go smoothly, but also when challenges arise. Thank you for giving us the opportunity to explain, and we’re still here if you need anything further."

"Thank you, Aj, for your wonderful feedback! We're so happy to have had you with us for the past three years. Brandi is indeed a fantastic part of our team, and we're grateful for her dedication and humor. If you ever need anything, we're here to help!"

"Thank you, Treyvian, for sharing your experience! I'm happy to hear that Kevin made your first visit with us excellent. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. If you have any questions or need further assistance, feel free to reach out anytime!"

"Thank you, Renee, for sharing your experience! I'm glad Alicia was able to assist you with a quote and answer all your questions, especially during such a busy time. Her knowledge and patience truly shine through, and it's wonderful to know she helped your family save money. If you need any further assistance, please feel free to reach out to our office."

"Thank you, Kimberly, for your wonderful feedback! I'm glad to know that you appreciate the service and support provided. Your kind words about my patience and willingness to help mean a lot. If you ever need assistance or have questions, feel free to reach out anytime!"

"Thank you, Gloria, for sharing your feedback! We're pleased our team could assist with your insurance needs. We appreciate you taking the time to let us know about your experience. Please contact us if you have any additional questions."

"Thank you, Lashawdan, for sharing your experience! Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Leticia! I'm so glad to know that you found our assistance helpful during a challenging time. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. We're here to help!"

"Thank you, David, for sharing your experience! I'm happy to hear that Alicia was able to assist you efficiently and make the process smooth. It's wonderful to know you found great deals on your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime."

"Thank you, Alisha, for sharing your experience! I’m happy to hear that you feel well taken care of. It’s wonderful to know that you feel confident with your policies and setup. Our team is here for any future needs or questions you might have!"

"Thank you, Rei, for sharing your experience! I'm glad Kevin was able to assist you and address your queries effectively!"

"Thank you, Beth! I'm delighted to hear that Brandi was able to assist you and make such a positive impact. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Arick, thank you for your kind words! I'm glad our team could assist you promptly and professionally. We always strive to provide caring service to meet your needs. If you ever need further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"

"Hi, Jen! It’s rewarding to hear that Tory was able to make the process so easy for you. She takes a lot of pride in being available and providing clear, helpful information - and it’s fantastic to know that made a difference in your experience. We believe in being there for our customers at every step, and Tory’s dedication to answering your questions shows just that. Her professionalism and care are exactly what we strive for in every interaction. We truly appreciate you recommending her and are grateful for the trust you've placed in us. Thank you for your support."

"Thank you, Bevon, for your wonderful feedback! I'm delighted to know that Katy was able to assist you with her expertise and friendly demeanor. Her dedication to providing knowledgeable and thorough answers is truly appreciated. We're grateful for your recommendation and are here to help with any future insurance needs you might have. Feel free to reach out anytime!"

"Thank you, Jamie, for sharing your experience! I'm so happy to hear that Brandi was able to make your move to Killeen stress-free. It's wonderful to know she could assist with transferring your policies and answering all your questions efficiently. If you need any further assistance or have more questions as you settle in, please feel free to reach out. Safe travels and welcome to Texas!"

"Thank you for your wonderful feedback! I'm delighted to hear that Alicia made your insurance experience so smooth and enjoyable. It's great to know she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"

"Thanks so much, Russ! I'm really happy to know that Kevin was able to assist you quickly and effectively. We appreciate your feedback and look forward to helping with any future needs!"

"Thank you, Vodalia, for sharing your experience! I'm happy to hear that Kevin Jr. provided such excellent service. His patience and dedication to addressing your questions are truly appreciated. If you need any further assistance, feel free to reach out to our office. We're here to help!"

"Thank you, Rahteesia, for sharing your experience! I'm happy to know that Noemi provided you with friendly and knowledgeable assistance with your Drive Safe and Save discount beacons. Her patience and expertise are truly valued here. If you have any more questions or need further assistance, feel free to reach out to our office anytime."

"Thank you, Tausha, for your wonderful feedback! I'm happy to know that you found our team helpful, patient, and knowledgeable. Keeping you informed and updated is important to us. If you have any questions or need further assistance, feel free to reach out anytime."

"Thank you, Sly, for your fantastic feedback! I'm happy to know that we could quickly correct the error on your policy without any hassle. Your satisfaction is important to us, and we're here to help with any future needs or questions."