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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kkt/AGNtv Real St

Kkt/AGNtv Real St

August 25, 2025

5  out of  5
rating by Kkt/AGNtv Real St
"Extremely helpful and flexible! Marty the agent that assisted me managed to establish all my requirements and created something that would work for me so I’m extremely happy with the service that was provided to me!"
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Nona DePaul

August 22, 2025

5  out of  5
rating by Nona DePaul
"This office is the best! Anyone can help you when you call or walk in. Their service is top notch. They are very caring both to their customers and the community. There is a little stand outside they put out to keep water and small supplies for those in desperate need. You, yourself can also contribute. What a great way to help the community. ❤️❤️❤️ Pssst, Naomi is my favorite. She is a GOAT!!!"
We responded:
"Thank you, Nona, for your wonderful feedback! I'm happy to hear that you appreciate our team's dedication and community efforts. Naomi will be thrilled to know she's made such a positive impact! We're always here to assist you, so feel free to reach out anytime."
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Sandra Corwin

August 21, 2025

5  out of  5
rating by Sandra Corwin
"I had some questions about my coverage and Kalynn and her staff at State Farm were very kind in explaining what I did not understand."
We responded:
"Sandra, thank you for your review! I'm happy to know that our team was able to assist you with your coverage questions. We're committed to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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grace asencio

August 21, 2025

5  out of  5
rating by grace asencio
"Great customer service!!!"
We responded:
"Thank you, Grace! I'm happy you enjoyed our customer service. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
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Taryn Lord

August 21, 2025

5  out of  5
rating by Taryn Lord
"Alicia is the best! Couldn’t ask for better service! She’s great at finding a policy that fits your needs and budget!"
We responded:
"Thank you, Taryn! I'm happy to hear that Alicia provided you with such excellent service. We appreciate your feedback and are glad she could help you find the right policy. If you ever need anything else, feel free to reach out!"
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SANAE Jarrou

August 18, 2025

5  out of  5
rating by SANAE Jarrou
"Katie provided excellent customer service! She was so kind, patient, and extremely helpful throughout the whole process. She made everything smooth and easy — truly an awesome experience"
We responded:
"Thank you, SANAE, for sharing your experience! I'm happy to hear that Katie made the process smooth and easy for you. Your feedback means a lot to us, and we’re grateful for your support. Let us know if we can assist with anything else!"
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Sylvia Taylor

August 18, 2025

5  out of  5
rating by Sylvia Taylor
"Our family wishes to thank Brandi Tindall for her very efficient service with our vehicle insurance change. We are pleased to say how quickly our matter was taken care of. State Farm has always been very helpful, prompt and friendly."
We responded:
"Sylvia, thank you for sharing your experience! I'm happy to hear that Brandi provided efficient service with your vehicle insurance change. It's great to know that our team continues to be helpful, prompt, and friendly. If you need anything else, just let us know!"
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Sarbelia Muniz

August 13, 2025

5  out of  5
rating by Sarbelia Muniz
"My husband & I have been with this Agency over a year. We are very satisfied with our agent. Always attentive to your needs and always on top of things and getting you the best quotes definitely a place to recommend friends and family."
We responded:
"Sarbelia, thank you for sharing your experience! I'm happy to know that you and your husband are satisfied with our service. It's wonderful to hear that you find our team attentive and proactive. We appreciate your recommendation to friends and family. Let us know if there's anything else we can do for you!"
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DeWayne Coblentz

August 12, 2025

5  out of  5
rating by DeWayne Coblentz
"Marty did an amazing job in setting up my renter's insurance. She was super professional and very helpful!"
We responded:
"Thank you, DeWayne! I'm happy to hear that Marty provided such professional and helpful service while setting up your renter's insurance. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
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vishnu chelakala

August 12, 2025

5  out of  5
rating by vishnu chelakala
"Brandi was very helpful, professional, and made the whole process smooth and easy. Highly recommend this agency for their excellent customer service."
We responded:
"Thank you, Vishnu! I'm happy to hear that Brandi was able to assist you effectively and make the process seamless. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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eli s

August 7, 2025

5  out of  5
rating by eli s
"i have NEVER had a bad experience when calling Kalynn or any one on her team they have always been friendly and vary understanding I've moved out side their offices range and sadly had to call and say good bye its hard to find a GOOD insurance office and wanted to do everything i could to thank them all"
We responded:
"Thank you, Eli, for your kind words! I'm so happy to hear that you had such positive experiences with our team. We truly appreciate your support and understanding, and we're grateful for the opportunity to have served you. If you ever find yourself back in our area, we'd love to assist you again. Take care!"
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Noel Collins

August 6, 2025

5  out of  5
rating by Noel Collins
"I was helped by Tory and couldn't be happier. Within minutes of reaching out to Kalynn's office, Tory located my out-of-state details, provided me with Texas pricing, and emailed me a quote. The entire process took less than five minutes of my time—but the savings are ongoing. Excellent service!"
We responded:
"Noel, thank you for sharing your experience! I'm happy to hear that Tory was able to assist you so efficiently. It's wonderful that you found the service excellent and the process quick. If you have any more questions or need further assistance, feel free to reach out anytime."
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matilde castro

July 31, 2025

5  out of  5
rating by matilde castro
"Very helpful, efficient. So far the best price as well"
We responded:
"Thank you, Matilde! I'm happy to know you found our service helpful and efficient. It's wonderful to hear that you're satisfied with our pricing. If you need anything else, feel free to reach out!"
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Paul Miller

July 30, 2025

5  out of  5
rating by Paul Miller
"Asia was very helpful in discussing ways to bring my insurance costs down. She patiently listened, made suggestions, was punctual in getting back with me, and had a good sense of humor when I would veer off topic. Very personable."
We responded:
"Thank you for your review, Paul! I'm happy to hear that Asia was able to assist you effectively and make the experience enjoyable. It's great to know she provided helpful suggestions and maintained a friendly approach. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brittlyn Darnall

July 24, 2025

5  out of  5
rating by Brittlyn Darnall
"Brandi was amazing! She helped me fix a problem I was having with my insurance in a very quick manner. She is much appreciated and highly recommended!"
We responded:
"Thank you for your review, Brittlyn! I'm happy to hear that Brandi was able to assist you quickly with your insurance issue. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Colt Toleman

July 24, 2025

5  out of  5
rating by Colt Toleman
"Katie was so much help and couldn’t have made this process anymore easier. She cut my previous insurance payment for both my vehicles in half saving me $300mo. I highly recommend looking into them for anything your needing to insure."
We responded:
"Colt, thank you for your fantastic review! I'm happy to hear that Katie was able to assist you so effectively and help you save on your insurance payments. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Kurt Shipley

July 22, 2025

5  out of  5
rating by Kurt Shipley
"Alicia was very nice. She saved me a lot of money by switching from All State to State Farm. I was being ripped off."
We responded:
"Thank you for your review, Kurt! I'm happy to hear that Alicia was able to assist you and help you save money by switching to State Farm. We appreciate your trust in us and are here if you need anything else. Thanks for choosing us!"
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Chris Filline

July 16, 2025

5  out of  5
rating by Chris Filline
"Very attentive and professional. 5 stars all the way."
We responded:
"Thank you, Chris! I'm happy to hear you found our service attentive and professional. Your 5-star rating means a lot to us. If you ever need anything else, feel free to reach out!"
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Sterling Carter

July 15, 2025

5  out of  5
rating by Sterling Carter
"Kalynn Tindall was amazing help and made sure I had everything I needed. She was great!"
We responded:
"Thank you for your review, Sterling! I'm happy to hear that we provided you with such excellent assistance. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Dwayne Horshaw

July 15, 2025

5  out of  5
rating by Dwayne Horshaw
"Brandi and Kam were so helpful with the DSSM discount. Thank you kalynn tindall state farm"
We responded:
"Thank you for your review, Dwayne! I'm happy to hear that Brandi and Kam were able to assist you with the DSSM discount. We appreciate your kind words and are always here to help with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Kanitbertru Foronce

Kanitbertru Foronce

July 15, 2025

5  out of  5
rating by Kanitbertru Foronce
"Kalynn, Tory and Alicia are all amazing. Fast, helpful, and efficient."
We responded:
"Thank you for your review, Kanitbertru! I'm happy to hear that Tory and Alicia provided fast and efficient service. We appreciate your feedback and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Everett Estell

July 11, 2025

5  out of  5
rating by Everett Estell
"I went to my State Farm insurance office in Killeen for some assistance and I was very happy with the service and help I received. The young lady named Kam was awesome, polite and knowledgeable. I would recommend this office to all my friends and family."
We responded:
"Thank you for your review, Everett! I'm glad to hear that Kam provided you with such excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Priscilla Breya

July 11, 2025

5  out of  5
rating by Priscilla Breya
"Kalynn was very detailed and explained everything. She was very helpful and would definitely recommend her and state farm to everyone. Thanks I appreciate. I spoke with Tory about life insurance policy and she was very detailed and professional. I truly appreciate"
We responded:
"Priscilla, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Brook Wright

July 9, 2025

5  out of  5
rating by Brook Wright
"Ask for Alicia, she was so helpful and saved me tons."
We responded:
"Thank you, Brook! I'm happy to hear that Alicia was able to assist you and make a positive impact. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Roy Kaopuiki

July 8, 2025

5  out of  5
rating by Roy Kaopuiki
"Outstanding customer service from Noemi and Alicia. Very very helpful! The help save me!"
We responded:
"Roy, thank you for your wonderful review! I'm glad to hear that Noemi and Alicia provided you with outstanding customer service. Their dedication to helping our customers is truly appreciated. If you need any further assistance, don't hesitate to reach out. - Kalynn Tindall - State Farm Insurance Agent, Killeen, TX"